Merchandise Returns

Picoshirt - Returns:

Thank you for purchasing at www.picoshirt.com and supporting our brand. We want you to be completely satisfied with your purchase, if it is not, we will do everything possible to improve this. If you wish to make a change or return follow the instructions indicated below. 

Return Policy

  • Returns must be made within 30 days of the date of purchase.
  • The merchandise must be unused and in the same condition in which it was received.
  • Send an email to picoshirt@gmail.com with the reason and the details of your return.
  • When we receive your returned merchandise,we will refund your money using the original payment method.
  • The handling and postage costs are not refundable.
  • Items purchased in liquidation can not be returned.
  • In the case of damaged items, call the customer service team at (787)299-4084. 

Please send an email to picoshirt@gmail.com with the reason and details of your exchange. If you are exchanging an item for another color or another size or an item of equal value, we will send you your new item immediately after receiving the item you wish to exchange. Send your item to:

Colinas de Fairview
Calle 204 4F15
Trujillo Alto, P.R. 00976

 

Exchanges of different items that are sold out or valued will result in a refund, so you can make another purchase based on our current inventory.

We don’t guarantee that we will receive your returned item.

For a complete Return Policy go to homepage footnotes.


 

 

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